Here at Auburn Homes, insuring you are satisfied with your home purchase is of the utmost importance to us. We make it a priority to be available to you after your move-in date and work to deal with your concerns in a timely and efficient manner. It is our sound after-sales commitment that has earned us, year after year, the coveted excellence rating from Tarion (formerly known as the Ontario New Home Warranty Program). We are proud of this achievement and intend to uphold these standards in an effort to satisfy you--the customer. Before contacting an Auburn Warranty representative we suggest that you please read through our Warranty Manual, which will further aid you in better understanding your home and the warranties that are currently in place. The Auburn Homes warranty is comprehensive--we attempt to address those concerns most likely to arise and work to devise the quickest resolutions. There is security in knowing that our warranty is in place to offer protection and peace of mind for concerns that may arise regarding your new home. Our warranty is backed not only by those of us here at Auburn Homes, but also by Tarion--an organization based solely on the concerns of new home buyers. The Warranty Department is available to assist you, Monday through Friday (8:30am to 5:00pm).